




Payments
Delivery
As a guideline allow the following:
Jewellery in stock - 5 working days
Special Commissions - up to 2 weeks (times may vary due to restocking)
Please contact me if you have a deadline, and I will do my best to try and meet it. Feel free to email me to check on the progress of commissions.
Delivery Charge
All UK orders will be sent out Special Delivery at a cost of £5.00 per order. Outside the UK, goods will be posted out by Airsure at a cost of £7.50.
Product Pricing includes Postage and Packing based on destination. Purchase buttons list 2 options based on destination of items. For prices without shipping see roll over images
Ordering as Gifts
Items can be sent directly to the recipient without an invoice or price tag and you can be assured that they will arrive looking perfectly gorgeous wrapped in white tissue paper and placed inside a beautiful organza bag. If you want a small card attached, just email me through the contact form and tell me what you’d like your message to say and where you’d like me to send it and when.
Pricing Information
Birgitta reserves the right to change, without notice, any pricing in the case of error or material cost increasing. Pricing includes Postage and Packing in purchase buttons.
Want to know what our prices are in your currency? Use our UNIVERSAL CURRENCY CONVERTER to help. Click on the link to open the converter in a separate display window. ( XE.com Quick Currency Converter)
Descriptions
Product descriptions are as accurate as possible but should only be used as a guide. Images are provided to help customers recognise products. The glass beads are handmade therefore slight colour variations are inevitable. Styles, shapes and number of silver beads and crystals used in each piece may differ slightly depending on the size.
Returns and Repair Policy
Returns of the jewellery pieces are accepted (unless noted otherwise) within 14 days of receipt. Pieces must be in “as new condition” and returned in original packing materials. Please e-mail me first to let me know its coming. Your refund does not include shipping charges.
If an item breaks… collect all the available parts and save them. If a break occurs because of faulty parts, it’s repaired free of charge, including return shipping. If there are missing pieces, there will me a minimal charge for replacement, and we’ll let you know. Please e-mail me first before shipping.
Sizing
Necklace sizing
For necklace sizing, drape a cord or string around your neck to the length that you want your necklace to sit, and then measure the cord.
*All sizes and measurement lengths are suggestions only and lengths of necklaces especially will vary from individual to individual so I strongly encourage you to measure your neck and wrist so that you know how the different lengths will fit you.
Bracelet Sizing
When measuring your wrist make sure to use a thin string or a strip of paper to ensure the closest possible measurement. Once that measurement is taken, add 1- 1.25" to it and that is your bracelet size.
